Advancing the Skills-Based Workforce Through Data and AI

Advancing the Skills-Based Workforce Model Through Data and AI

As more and more executives are exploring the advantages of building a skills-based workforce model, the need for reliable data and next-level AI technology has moved to the forefront. Brightfield Co-Founder and CEO Jason Ezratty appeared on AGS' Subject to Talent podcast to deep dive into the future of work through the crucial aspects of data and technology. The following Q&A is an adapted excerpt from the episode.

Bruce Morton: What do you say to prospects that say to you, "Well, can't I just ask ChatGPT what I should be paying for an app developer in Palo Alto this morning?" What's the response to that?

Jason Ezratty: So ChatGPT, number one, I love. And all of the large language learning models that have come with the generative AI wave of this year has made my life a lot easier from a roadmap perspective. We can do a lot more, a lot more quickly. However, it's important to understand their limitations. Number one, they're not trained with our transactional data that we all get to see. So no matter what, they're not going to be able to see what's actually happening in the transactions. They're only gleaning from what's read upon across the web, in that respect.

Then the other thing, if you actually ask the question, what you'll see coming back are all of the great conditionals. So it's smart about what are all the conditional things that you need to be worried about in order to precisely answer the question of, "What is a rate for a blankety blank and blankety blank?" All of the attribute type questions that it takes that it would not then be able to render an answer.

And so I think large language models are good at expediting some of the steps that we do in data management, but not replacing. And especially anything that's in front of the human being where it's trying to create that human interface, something that's more conversational, that's fabulous. But if you're looking for discrete business answers that relate to economics, a much greater degree of precision is required, as suggested by ChatGPT itself.

Listen to the Full Episode