Introduction

ChatGPT, a generative AI model, is one of today's hottest and most controversial topics, sparking much debate around its impact on the future of work for humans. This is not new technology. However, the chat capability that has made it much more accessible to the average user has accelerated adoption and the myriad of ways it can be applied to business needs.

Generative AI can deliver humanlike text and has a wide range of applications, and while we are in the early stages, the transformative nature of the technology for recruitment is already apparent – creating job descriptions, writing CVs and biographies, and automating online communications with candidates. There are also systems that are reading CVs in order to help analyze if the CV fits the skills required for the position.

It is crucial to recognize that with many technologies, and AI is not an exception, there are platforms built for enterprises vs. public use. The security measures, functionality and capabilities for wider use are imperative to consider when deploying newer technological resources.

Let’s explore generative AI and its potential for talent acquisition and optimization and the advancing of the skills-based workforce model through data and AI, while identifying best practices and weighing the risks that organisations need to consider when leveraging this powerful technology to drive human-centred opportunities and outcomes.